Acceptance of the general conditions

Welcome to the qtec.es website

The use and purchase of products on the qtec.es website presupposes the reading, knowledge and acceptance of these General Conditions of Use and Contracting (hereinafter referred to as the Conditions) and of all the documents mentioned therein prior to the start of the contracting process, which is governed by them.

The consumer, (hereinafter “You”), is informed of these General Conditions of Use and Contracting, which have been known by you prior to the start of the contracting process.

By clicking on the button “I have read and accept the Terms and Condiciones¨ you accept them in full and without any reservation, these General Conditions, our Cookies and Privacy Policy as well as any other particular condition that may exist.

You agree to be bound by these Terms and by our Data Protection Policy. For this reason, if you do not agree with the Terms and Conditions and the Data Protection Policy you should not use this website or the services it offers.

Any question or clarification related to these Conditions or the Data Protection Policies can be sent through the means provided on our website in the contact section or by sending an email to sistemas@qtec.es

The company

The qtec.es website belongs to QUALIFY TECHNOLOGY SL (QTEC) with CIF number B16558009 and registered office at C/MATA 24, MARRATXI, 07141, BALEARIC.

Visits and use of our website

The information or personal data you provide about yourself will be treated in accordance with the Privacy Policy. By using this website you have previously consented to the processing of such information and data, and declare that all information or data you provide is true and corresponds to reality. Likewise, by placing an order through this website you declare that you are over 18 years old and have the legal capacity to enter into contracts.

By using this website and/or placing orders through this website you agree to:

To use this website only to make enquiries or place legally valid orders; not to place any false or fraudulent orders. If the company reasonably considers that an order of this nature has been placed, we will proceed to cancel it and inform the competent authorities
Provide us with your email address, your postal address and/or other contact details in a truthful and operational manner. You also agree that we may use such information to contact you if necessary.
To provide complete and truthful information. Otherwise we cannot guarantee that your order will be processed.

Intellectual Property

All the information that appears on the qtec.es website and the intellectual property rights over the materials or contents of the website correspond at all times to us or to those who have granted us a licence to use them. You may use such material only with our authorization or that of those who have granted us a license to use it.

However, you may use this website and its content to place orders or to collect information from the website to provide us with your information.

Viruses, hacking and other computer attacks

You must make proper use of our website at all times. You must not intentionally introduce viruses, worms, Trojans or any other technologically harmful program. Nor shall you attempt to gain unauthorized access to the website, the server on which it is hosted or any computer or server related to QTEC. You further agree not to attack this site by denying service or distributed service.

Failure to comply with this clause may result in the commission of violations under applicable law. We will inform the competent authorities of any irregular actions or actions that damage our website and service. Likewise, you will be denied access to our website and services in the event of a breach of this clause.

In any case, we will not be responsible for the data or losses that could result from a denial of service attack, viruses or any other technologically harmful or damaging program that could affect your computer, equipment or device as a result of using this website, downloading its contents or to which it redirects.

Similarly, we are not responsible for any data or loss arising from the use of links to other websites or third party materials contained on our website. Such links or content are provided for information purposes only and we have no control over the content of such websites and materials.

Communications

You agree that communications between QTEC and you will be made mostly in electronic form.

Notifications shall be deemed to have been properly made when made to either the postal or electronic address you have provided to us. Likewise, it will be understood that it has been received if the email has been sent by us to the address you provided and has not been returned. And in the case where the communication is made to the postal address by ordinary or registered letter when it has not been returned to us.

Review of conditions

QTEC reserves the right to review and/or modify these Conditions at any time. You will be subject to the policies and Conditions in effect at the time the order is placed, unless by law or decision of competent bodies we must make changes retroactively to such policies, purchase conditions or privacy policies.

Applicable law and jurisdiction

The use of our website as well as the purchase contracts concluded on it shall be governed by Spanish law. The parties submit, at their own discretion, for the resolution of conflicts and renounce any other jurisdiction, to the courts of the user’s domicile.

It also provides the following link for access to the European platform for extra-judicial resolution of disputes online: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES

Claims

QTEC will make complaint forms available to you. In case you need to use them, you can send a request to the e-mail address sistemas@qtec.es

Once the complaint is received, QTEC will deliver an identification key or a written proof in paper or durable support for you to have a record of your complaint or claim.

Comments and suggestions

Your comments and suggestions are welcome. Please send them to us via our contact form.

These conditions of use and contract have been drawn up in November 2019.